Shipping Policy
Delivering your orders.
Read our Shipping Policy below to learn about delivery options, costs, and timelines for your order.
Courier Partner
House of Stole’s preferred courier partner is DHL, the global leader in logistics worldwide. We ship with DHL Express from Ghana and will notify you if a different shipping provider (such as FedEx or EMS) is used under special circumstances.Estimated Delivery Times
When an order is ready to be delivered, shipping from Ghana to the client’s destination address typically takes 3 to 5 working days via DHL Express (or FedEx).International Shipping
International shipments may incur customs fees. For each country, the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.Shipping Cost
For orders of fewer than five stoles, there’s a $30.99 shipping charge. For orders of five or more stoles, shipping is free.Order Tracking
We will send you a DHL tracking number with a link when your order ships, so you can monitor the delivery. Here is the tracking link: http://www.dhl.com/en/express/tracking.shtmlIf we ship with FedEx or another courier service other than DHL, we will share the respective tracking number and web link with you.
Phone: +1 (928) 298 4061
@houseofstole
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